Management of email services for a business is very important as it forms the crux of communication with its client all around the globe. A company personalises the communication by integrating the email systems with modern tools like IMAP/POP/Outlook. The email communications so integrated will deliver the business related messages effectively and impressively. The configuration settings of the email service providers must be set appropriately. This configuring phase requires continuous testing and experimenting. We, as a third party email customer service provider, are able to deliver quick solutions for customers who are held up with configuration issues, email critical issues, etc. Guidance to handling malware issues and spam mail management is effectively provided by our expert team handling all email service related issues. Our team's expertise covers the following issues pertaining to the email service:
Synching the email services with email applications like Thunderbird, Mobile Email, Outlook, etc. using POP3 or IMAP, keeps communication smooth. Sometimes, use of a lower version Email application or certain wrong configuration setting may cause sync errors. This can be resolved quickly as our team is adept in focusing on the cause of the issue and hence, work to overcome the problem. We provide guidance over the phone and help the customer tide over the synching issues that are caused due to a mismatched configuration. Our experts have good hands on Exchange Server, Office 365, Outlook, SMTP Server and other technology.
MX Record Issues
A company which utilises Remote Mail Server has set up a mail exchanger record for accepting emails, may face mail bounce issues due to improper configuration settings. Our support team which works in this domain will guide you over the phone or add/update MX records at domain level for setting the configuration and overcome MX Record issues.
DNS Record Issues
Apart from MX records, many servers needs DNS setting at domain level which helps pointing webmail, POP3 server, IMAP server, branding link and other records.
Mobile Email Configuration Help
Setting up of exchange mail on smart devices like using Android OS may be troublesome if one does not set right configuration parameters. To use IMAP, POP etc via mobile devices the configuration settings must be chosen wisely. When in doubt, call our technical help to tide over the configuration phase and avoid configuration errors.
Email Delivery Fail Issue
Undelivered or failed email delivery notifications are common phenomena. There are various reasons that such an issue crops up in the email systems. It can be a simple reason for the recipient's inbox being full, to a critical issue like the malware attack or poor choice of SNMP server. Our team will be able to pinpoint the reason for mail delivery failure and guide you accordingly.
Email Management Guidance
From recovering a stolen/forgotten password to, recovering a deleted email, email management is easy when a technical help guides you over the phone. Spam filtering and webmail issues are easier to configure with the help from our third party email customer service agency.
Call our third party support team who will help you in troubleshooting all email related issues.